First Response to Discovery
Stay Calm, Quick Assessment
Checklist (complete within 1 minute):
□ Unauthorized transaction notifications?
□ Abnormal login alerts?
□ Account balance unexpectedly decreased?
□ Unknown device login records?
Quick Loss Assessment
Check:
Golden 30-Minute Emergency Process
0-5 Minutes: Immediate Damage Control
#### Step 1: Freeze Account
Binance freeze:
OKX freeze:
#### Step 2: Revoke All API Keys
Steps:
5-15 Minutes: Notify Exchange
Required information:
15-30 Minutes: Track and Report
#### On-Chain Tracking
Tools:
#### Police Report
Materials:
Post-Hack Asset Recovery
Recovery Probability Assessment
High probability (60-80%):
✓ Funds still inside exchange
✓ Quick freeze (within 30 min)
✓ Clear fund flow
Medium probability (30-50%):
△ Funds withdrawn to chain
△ Delayed freeze (1-2 hours)
Low probability (10-20%):
✗ Funds through mixers
✗ Long delay (>24 hours)
---
Exchange account hacked? Our emergency team can help freeze accounts and track assets within the golden window.
[Contact us for help](/contact)
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